Shipping Policy
Thank you for shopping with Bous! We aim to provide you with the best shopping experience possible. Please review our shipping policy below to familiarise yourself with how we process and deliver orders.
Order Processing Time:
- All orders are processed within 2 business days (excluding weekends and holidays) after receiving full payment. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer express shipping only.
- Delivery estimates will be provided to you during checkout based on your
- location and the shipping method chosen.
Shipping Locations:
- We currently ship to addresses within Australia.
Order Tracking:
- Orders will be dispatched with Australia Post Express Post. Orders will be packed with insulation and ice packs in the warmer months to endeavour to keep your chocolates at an ideal temperature.
- While we do our best to ensure your order is delivered on time, Bous cannot be held. Responsible for unforeseen circumstances. This includes severe weather, service interruptions, heavy traffic etc.